Deliberative Democratic Capabilities Gap Map v0.5 (Early Preview)
Introduction
We believe that high-quality deliberative democratic processes for decision-making on AI can help mitigate some of the risks emerging with this new technology—and enable us to maintain democracy in a world increasingly dominated by AI. But there is a lot of work to be done!
AI presents an opportunity to turbocharge improvements to our democratic practices. However, key actors new to the space are unsure what to build, what to fund or what kinds of collaborations would be most helpful.
This map aims to help answer those questions. It highlights what we believe are critical capabilities for democratic processes to address needs for democratic governance of AI, mitigate power concentration, and facilitate cooperation (even internationally). For more context, see our Democracy Levels Website. These capabilities are valuable for decision-making across the many other challenges that we face across every level of society.
What is a capability? A measure of the global community of practice's ability to run processes that can perform key functions required of good enough deliberative processes.
What is the goal? Key actors, making consequential decisions (especially on AI), have access to processes that are representative, informed, substantive, deliberative, robust, and legible. These actors might be governments, multinational partnerships, global regulators or corporations. The deliberative processes will vary depending on their purpose and context. We need the toolbox for each of the possible combinations.
We intend to expand this map to include ecosystem infrastructure that will help accelerate the development and improvement of these capabilities, including for their application in innovative corporate governance models.
Please note: This is a work-in-progress draft. Both the format and the content are incomplete; this is a quiet soft launch to ensure that those who have asked for a shareable link can access and reference this ASAP, but the format will likely change significantly before we do a more public v1 launch. There are many missing directions, products, tools, etc. that we would like to add, and contributions are very welcome. Please leave suggestions via suggested edits here or via this form.
Our roadmap includes creating a much better interface for navigating this, and making this more useful for audiences across the landscape of AI and democracy (e.g., filters for relevance to other democratic and decision-making processes, for ML research, AI alignment, democratic/collective alignment, etc).
What processes are we focusing on?
The primary current focus is on representative deliberative processes (like citizens' assemblies), but most of the underlying capabilities are general across any kind of democratic process (e.g., ensuring representation, forecasting impacts, providing sufficiently substantive outputs, etc.)
We've focused primarily on deliberative democracy and related approaches (for now) because of the unique properties that make such processes useful for decision-making about AI, particularly for decisions around issues that cross jurisdictional divides, where there is an urgent need and the least capability.
Deliberative democratic processes can work with jurisdictions of arbitrary size, infrastructure, and political structure (including globally), and can effectively incorporate the knowledge of diverse participants and subject matter experts. They're useful for making decisions on concrete trade-offs, including relating to AI values and safety. Additionally, many of the capabilities generalize to other kinds of democratic and coordination processes, such as improving epistemics. They have been used at every level of government around the world (OECD Deliberative Democracy Database, 2023) and show immense promise for bringing diverse groups of people together and facilitating their finding of common ground on complex policy decisions. However, as a relatively recent innovation in the modern world, they remain less mature than more established governance approaches.
How to use the map
The gap map is categorized by high-level dimensions that describe key outcomes of deliberative processes, for example, that participants become informed. Within each dimension is a subset of capabilities that contribute to delivering these outcomes, for example, that we can curate the relevant context used to inform participants. Not all of these capabilities will be relevant to every process, but this is meant to be a relatively comprehensive set of the capabilities likely to be necessary.
The goal of the mapping process is effectively: What challenges need to be overcome for us to be able to deliver the best possible processes, regardless of different subjective process design decisions?
We're not asserting any claims here around what deliberative processes should be doing, only identifying and sharing obstacles and open problems.
We've made initial rough assessments of the ecosystem's current capabilities across the following criteria:
- Capability Level: ~Current level of performance/quality
- Urgency: Comparative estimate of R&D priority. Not an assessment of the importance of the capability.
- Opportunity: ~Room for improvement
- Consistency: ~How widely accessible is best practice?
- Global: How well can this currently work for a global/transnational process?
We then provide context for each capability, including examples of how they're performed now, cutting-edge research, products, and practices, before moving on to concrete gaps.
Gaps are defined as our inability to perform or meet goals that reasonably contribute to the ecosystem's overall capabilities. These are specified as either open research problems or specific product cards that scope the necessary technical or organizational infrastructure.
How to contribute
We intend for this map to be a living document, developed through the contributions of others. We have two channels for contributing:
- A Google Document for making specific suggested edits and contributions. For example, this is useful when suggesting missing products, research, and practice examples.
- A submission form for making more wide-ranging contributions. For example, this is useful for general feedback or for making large contributions that might impact many different points or the entire map.
Our team will review contributions and update the map periodically. All contributions will be acknowledged in the list above.
Want to stay up to date with significant changes? This work is meant to evolve as a shared resource. We encourage you to:
- Stay connected as updates are made by adding your details to this form and by subscribing to general AI & Democracy Foundation updates.
- Help strengthen the work by suggesting any relevant research, examples, or case studies that could reflect existing practice, products, and research.
We also invite researchers and teams to share their interest in addressing one of these gaps by reaching out to capabilities@aidemocracyfoundation.org, so that emerging efforts can be made visible and potential collaborations can take shape.
Representativeness
The extent to which key decisions are representative of the constituent population.
To what extent: (1) is there sufficient representation at critical parts of the process, including (a) proposing decisions, and (b) making ultimate decisions? (2) Are there barriers leading to bias in representation?
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Select participantsFair Selection Participant selector Ability to fairly select participants according to some definition of representation. Opportunity: Low Urgency: High Capability: Good Consistency: Good Global: Adequate | Process organizers use existing algorithms and tools to implement the normative selection criteria that they set out. 100+ citizens’ assemblies around the world at every level of governance have used these. They take a pool of willing participants and select a final ‘panel’ that adheres to set criteria. | Research Sortition algorithms have been designed to select participants according to quotas, balancing representativeness, fairness and manipulation resistance (Flanigan, 2021; Baharav, 2024). Research Federated Assemblies research explores algorithms for ensuring representation guarantees across subsidiary panels (Halpern, 2024). Research Sortition tools have been designed to support practitioners with things like selecting the optimal set of alternate participants (Assos, 2025) and tuning stratification quotas (Baharav, forthcoming). Product Panelot. Soon to be redeveloped into: Lottery Lab. | Goal: Deep intersectional representation to more closely match the constituent population (even with high-quality selection pools).
Goal: Stratification approaches that best balance desiderata such as diversity, inclusion and the legitimacy of panels.
Goal: Managing representation guarantees across iterative and parallel panels.
Goal: Product Tools to better understand the impacts on outcomes and trade-offs implicit in making specific design decisions, such as the depth or kinds of intersections, types of representation, and fairness. |
Reach participantsDiverse recruitment Informed recruitment strategies Ability to reach potential participants (e.g., to mitigate biases around self-selection, who is reachable, etc.). Opportunity: High Urgency: High Capability: Limited Consistency: Variable Global: Poor | Panel providers typically maintain large pools of pre-recruited participants from which they draw. They may actively recruit to fill any gaps, as these lists are typically unrepresentative of the wider population. Citizens’ assembly process organizers commonly recruit with 2-stage democratic lottery, which involves a round of mailed invitations and then a round of stratified random selection. There is also some use of door-knocking, random phone number dialing, and other recruitment methods. In the global south, where infrastructure that these approaches rely on can be scarce, alternative in-person methods have been used. | Experimental Practice The 2021 Global Assembly designed and trialled a method for global recruitment. Experimental Practice The Sortition Foundation has a network of collaborators to conduct transnational European recruitment (SORT-EU). Partners are responsible for regional or country-based recruitment, and the approaches vary between partners. Research Iswe and Participedia have hosted a workshop on the issue. Research [Ali Cirone’s empirical work on self-selection biases, she presented it here, but not yet a public version]. | Goal: There are cheap and efficient ways of recruiting participants that can account for differences in response rates to different types of invitation methods (mail, phone, door-knocking, etc). Goal: Product Automated Recruitment Tool
Goal: Response rates that enable selection algorithms to accurately select panels that represent the whole population by mitigating the impacts of self-selection biases.
Goal: Recruitment strategies that accommodate poor databases for identifying and accessing people, locations with no mail access, or poor access to the internet.
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Support participationAccessibility Participant concierge Ability to provide accessible, welcoming and compelling processes enabling diverse participation. Opportunity: Moderate Urgency: High Capability: Good Consistency: Variable Global: Limited | Process organizers provide basic process information, additional context, and address accessibility needs proactively or when onboarding participants. Citizens’ Assembly organizers have a ‘concierge’ service for participants, which helps address any reservations, context setting, or hurdles that might come up (OECD, 2021), but this is difficult to scale. Online or predominantly digital processes will naturally exclude possible participants who have low levels of digital literacy or low levels of access to the necessary technology. Some processes have trialled providing on-hand support to provide this tech and help operate it, but this is resource-intensive. | Experimental Practice The 2021 Global Assembly trialled a ‘Community Host’ model, where in-country partners worked directly with members of the assembly to provide them a safe place to work, a computer, internet connection, and technical assistance if necessary. | Goal: Participants have all their questions and concerns answered promptly and in an encouraging, welcoming and ongoing manner.
Goal: Participants in remote regions with limited education, technical capacity, or supportive infrastructure can meaningfully participate.
Goal: Processes can span different cultures, languages, and geographies, including many different time zones. |
Simulate participationFidelity Participant simulator, Representative Prediction Ability to simulate the interactions and decisions of actors (e.g., participants, stakeholders, facilitators, experts), subprocesses, or entire processes (e.g., for rapid process iteration). Opportunity: High Urgency: Moderate Capability: Poor Consistency: Weak Global: Poor | Process organizers can infer from recorded preferences for new contexts, but these inferences are usually human estimates and not supported by well-documented algorithms. Collective dialogue organizers can run processes with simulated participants, though more research is needed to resolve their fidelity. | Research Several have explored versions of this idea, under the keywords ‘AI-as-representative’ (Collins, 2023), ‘voting avatars’ (Grandi, 2018), and ‘virtual democracy’ (Kahng et al., 2019), ‘plurals’ (Ashkinaze et al., 2024) and ‘simulated deliberative democracy’ (Leike, 2023). Research General Social Agents (Manning & Horton, 2025) Research Policy Priority Inference (agent-based modelling to evaluate policy impacts and ordering). Research Moral considerations of substituting AI for human involvement in deliberative processes (Revel and Pénigaud, 2025). Research [Luke Thorburn’s forthcoming paper on the democratic use of inferred preferences]. | Goal: Deep understanding of when, if at all, simulation can be helpful.
Goal: Deliberative processes can be tested and refined before implementation with real participants.
Goal: Simulations are faithful enough to be relied upon when decisions are needed rapidly (e.g., seconds, minutes, hours).
Goal:Product Simulator/process sandbox |
Voiceless perspectivesRepresentation Stakeholders, Representatives Ability to fairly include the perspectives of those that are not represented in the process, including people who are not present (future generations, young people or other representation constraints), and non-human entities (natural phenomena or animals). Opportunity: High Urgency: Moderate Capability: Limited Consistency: Very variable Global: Limited | Process organizers can ask participants to critically reflect on the hypothetical views of those not present. There are some exercises that prompt participants to consider or even role-play views that are not present in the room (Example). | Experimental Practice Animals in the Room and DemocracyNext. Experimental Practice Talk to the River by Dark Matter Labs experimented with using an LLM to represent non-human entities in deliberation. Research Extensive work in political theory and political philosophy exploring the opportunities and challenges of representing future generations and non-human animals in democratic processes (e.g., González-Ricoy and Gosseries, 2017). | Goal: Identify the most legitimate methods for representing non-human animals and future generations in deliberative processes.
Goal: Effectively integrate important absent perspectives into the process.
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Aggregate / distill inputsFair Participation Aggregator, Summarizer Ability to aggregate votes and distill more complex forms of open-ended input into outputs and decisions, in fair and understandable ways, such participants feel their contributions are meaningfully taken into account (and can ideally see how). Opportunity: High Urgency: High Capability: Adequate Consistency: Very variable Global: Limited | Citizens’ Assemblies organizers utilize small group work, which relies on moderated or self-led documenting and integration of inputs. Ultimately, voting is used to ‘end’ the conversation in place of finding consensus. These decisions are sometimes made using Likert voting and supermajority thresholds. In Deliberative Polling, ‘final’ outcomes are measured by poll. Collective dialogue tools such as Pol.is use bridging algorithms to cluster inputs, and Remesh uses elicitation inference to help identify bridging statements across a large number of inputs. Other online systems may not even try to surface consensus or bridging, but instead simply log the inputs of various participants. | Research Generative Social Choice (Fish et al., 2023, Boehmer et al., 2025) Research 'Generative CI' through Collective Response Systems (Ovadya 2023), Elicitation inference (Konya, 2022) Research Smoothed Analysis of Social Choice (Flanigan, 2023) Research Augmenting Polis with LLMs (Small, 2023). Product Collective response tools to digitally elicit, collect, and analyse inputs (e.g. Polis, Remesh). Product Some features of AI-based tooling to accompany face-to-face deliberation and help capture insights and surface analysis (e.g. Dembrane, DeliberAIde, Psi, Cortico) Product Some features of tools like YourPriorities, Decidim, Colectiv, in addition to standard survey tools. | Goal: Collective input of many form factors is quickly and meaningfully synthesized, fairly reflecting participant perspectives.
Goal: Distilled and aggregated content is integrated effectively into the process.
Goal: Develop actionable and standardized best practices for aggregation and distillation within deliberative processes.
Goal: Participants can track how their contributions have informed the process’s outcomes.
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Informedness
The extent to which those making decisions understand the information critical to making that decision.
To what extent: (1) do participants gain critical context about tradeoffs and consequences of different decisions? (2) is this sourced from (a) experts, (b) the existing authorities, who may have extensive context, (c) a broad diversity of constituents, (d) the most impacted stakeholders, and (e) the powerful stakeholders, whose incentives are critical to having the decision "stick"?
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Curate contextInformative Research Assistant, Consultant Ability to provide complete context to participants, including things like background information, subject matter fundamentals, relevant considerations, trade-offs, and possible options. Opportunity: High Urgency: Critical Capability: Limited Consistency: Very variable Global: Limited | Process designers work with commissioning authorities to source internal materials, sometimes use independent experts for research or request stakeholder input. The responsibility for translating materials into relevant forms varies. Citizens’ assembly organizers typically work with commissioning authorities to compile background information kits that contain basic process information, background subject matter information and other relevant information. The material is usually presented in plain language with diagrams and visual explainers where possible. Collective dialogues can have a short introductory module with subject matter fundamentals to quickly ground participants in the details. These short learning dialogues are constructed in collaboration with commissioning authorities. | Experimental Practice Harmonica and Colectiv are experimenting with AI interviewers deployed over chat apps. Product Formless and Voicepanel explore semi-structured questionnaires that can ask pre-set questions and relevant follow-ups (used commercially but could be adopted for deliberation). Experimental Practice Many AI systems are being developed for universal search engines inside organisations, having access to all unrestricted information and surfacing useful information depending on a search. Research [Zaria Jalan’s work on a method for quantifying changes in context] Experimental Practice Retrieval Augmented Generation (RAG) is a popular machine learning technique used to make LLMs provide answers only from validated data sources. This is deployed with learning materials and other pre-validated data sources. Product NotebookLM Experimental Practice Contextualization Engines (Ovadya, 2021). | Goal: Efficiently generate background information materials that are sufficiently holistic and informative.
Goal: Processes are quickly responsive to participant needs when further context and information are required during the process.
Goal:Product Context Mapper |
Activate learningInformative Tutor Ability for diverse participants to efficiently and effectively learn relevant information, such that they can actively apply their learnings in the process. Opportunity: High Urgency: Critical Capability: Adequate Consistency: Very variable Global: Limited | Processorganizers provide information and learning activities to bring participants up to speed on the topic. Collective dialogues can have a short introductory module with subject matter fundamentals to quickly ground participants in the details. These short dialogues are interactive and allow participants to learn from one another as well as read background information. Citizens’ assemblies organizers rely on building understanding through a ‘learning journey’ (multiple rounds of informing-questioning-answering) where participants engage with pre-written materials, speakers, Q&A responses, and experiences to build group understanding. Some of this is done individually (async), some is done in group environments. | Experimental Practice Games that build intuition, such as Leveraged Play Research AI agents for learning (Mollick et al, 2024) Research Limits of expert-led brief packs (albeit focused on deliberative polling) (Gleason, 2012) Research Chatbots to improve higher education (Triberti et al. 2024) Research LLMs for self-reflection on policy issues (Yuxin Ji et al. 2023) | Goal: Participants learn as much as possible in the time available.
Goal:Product Multi-modal tailored learning support. Goal: Track the quality of individual and group learning within the deliberative process, unobtrusively.
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Enumerate scenariosConsidered Outputs Output testing Ability to generate lists of likely scenarios, including less common edge cases, in which decisions will be applied, to help participants better understand the issue space. Opportunity: High Urgency: High Capability: Limited Consistency: Very variable Global: Limited | Processorganizers rely on experts or organizers themselves to develop scenarios as a way of informing participants. Citizens’ assembly organizers will use scenarios as a way to help participants understand the logic of the issue and sometimes to help test draft proposals. | Research PolicyCraft involves using AI to generate or brainstorm cases to test policies in a participatory way. Research Generative Social Choice has to produce representative slates of statements that proportionally represent the full spectrum of user opinions from unstructured text. | Goal: Scenarios can be reliably enumerated to inform deliberations.
Goal: Enumerated scenarios can be effectively and fairly integrated into deliberations.
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Forecast impactsTrade-off consideration World modeler, Expert Ability to effectively and easily model complex systems, to help participants understand the impacts of potential decisions. Opportunity: High Urgency: Critical Capability: Poor Consistency: Weak Global: Poor | Process organizers may draw on experts or use rudimentary tools to facilitate ‘if this, then that’ exercises. Citizens’ Assembly organizers may be given draft recommendations after the penultimate day to produce analysis to help assembly members understand the possible barriers to implementation and impacts of decisions. | Experimental Practice RAND Participatory Modelling of Climate Impacts on Public Health in Long Beach, California. Experimental Practice Rudimentary modelling and impact simulating tools such as Delib simulator, Forio’s Public Policy simulator, and Beamm.Brussels. Experimental Practice Early experiments using LLMs as a forecaster to help understand the likelihood of certain outcomes (e.g. FiveThirtyNine, PolicySynth). Research Future scenario generation with Generative AI (Ferrer i Pico et al. 2025) Research City-level scenario development (Hao et al. 2024) Research Gen (open-source stack for generative modeling and probabilistic inference) Research Policy Priority Inference (agent-based modelling to evaluate policy impacts and ordering) [System simulations / World models / forecasting counterfactuals [+evals]] | Goal: Participants are able to accurately understand the potential impacts of their decisions.
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Routing and synthesizingInformative Participation Facilitator Ability to route and synthesize data, revealing critical information, e.g. identifying common ground, high-potential ideas, thoughtful perspectives, insightful experiences, cruxes, forecasts, while helping to minimize the time required to do tasks. Opportunity: Moderate Urgency: Critical Capability: Adequate Consistency: Very variable Global: Limited | Process organizers generally follow structured plans that stitch together data generation and gathering activities with synthesis and understanding activities. Citizens’ assembly organizers rely on custom templates, impartial note takers, manual clustering with post-its, and group sensemaking. Participants might set key outcomes and motivation values to which experts generate proposals in response. Collective dialogue tools such as Pol.is and Remesh are designed to synthesize across many points of view with bridging algorithms and elicitation inference. | Research Elicitation inference (Konya, 2022) Research Collective Constitutional AI (Anthropic, 2023) Research Bridging Systems (Ovadya, Thorburn, 2023) Research Habermas Machine (Tessler et al. 2024) Product Dembrane, DeliberAIde Product Talk to the City, GoVocal, PSi | Goal: Effectively support participants in finding common ground.
Goal: Processes can route and synthesize content in a dynamic fashion according to particular needs and goals.
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Integrate less-involvedInfluence Mass Contributor Ability to provide those not in the room deliberating with opportunities to constructively and fairly contribute input into the process. Opportunity: Moderate Urgency: High Capability: Limited Consistency: Very variable Global: Limited | Processorganizers use mass engagement methods like surveys and submissions to gather opt-in input to informing processes. The outcomes of these engagement programs are usually then shared with those inside the process. Citizens’ assembly organizers will make clear distinctions between those inside the process and those outside. They develop constructive ways for the maxi public to contribute without constraining or contradicting the internal processes of high-context assembly members, such as by asking for contributions on questions, concerns, hopes and information sources rather than rushing to judgement on proposals or outputs. | Experimental Practice Recent experiments (such as in Bowling Green, Kentucky) combine tools like Polis and Google Jigsaw’s Sensemaker to quickly understand a community's priorities. Experimental Practice Integrating Polis with Citizens Assemblies Research Goñi suggests that big data can be combined with ‘little data’ to ensure core threads of wider public opinion are elicited without losing the personal nuance and stories that underpin them. Practice Experiments in using multiple engagement methods to access different groups and piece outputs together (e.g. Le Grand Débat in France) | Goal: Maxi-public engagements attract and support participation from diverse social groups.
Goal: Maxi-public engagements are effectively and fairly integrated into mini-public deliberations.
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Substantiveness
The extent to which decisions are substantive (e.g., actionable, consequential) rather than nonsubstantive (e.g., vague, simplistic, inconsequential).
To what extent: (1) is the decision directly actionable and implementable? (2) does the decision meaningfully address the issues? (3) does the decision grapple with the necessary levels of complexity? (4) is uncertainty appropriately managed and accounted for? (5) are risks to implementability accounted for?
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Represent complexityRichness Stress Tester Ability for final outputs to be nuanced, concrete, decisive, and comprehensive. Opportunity: High Urgency: Critical Capability: Limited Consistency: Weak Global: Limited | Process organizers create workflows that optimize for desired outcomes, properties such as concreteness and group agreement can be in tension. Citizens’ assembly organizers create workflows that develop proposals in templated formats which help structure final outputs. Ultimately, the process is constrained by time, the requirement to find common ground, and access to the relevant expertise. | Experimental Practice Moral Graphs (Edelman et al., 2023) Research [Abstract Syntax Trees for policy documents?] Research [Sally Dong et al’s forthcoming paper on concreteness] | Goal: Recommendations are effectively stress tested to be as robust as possible.
Goal: Agreement is found on concrete proposals and not empty platitudes.
Goal: Outputs address the complexity and nuance of the issue.
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Adaptable outputsAdaptability Policymaker Ability for final outputs to be adaptable to changing contexts while retaining clear intended outcomes and specificity. Opportunity: High Urgency: High Capability: Limited Consistency: Weak Global: Limited | Process organizers can create workflows that intentionally ask participants to consider adaptability in the development of their outputs, or structure outputs such that they’re inherently adaptable. Citizens’ assembly organizers advise assembly members to design their recommendations in ways that may not constrain the organizing authority in the future in a way that would be inconsistent with the intent of the policy recommendation. This relies on the intent being clear to those implementing and them honoring that intent with a new policy if conditions change. | Practice The Permanent Secretary within the Ostbelgian Parliament supports dialogue between the Citizens’ Council and Parliamentarians to help convey the intent and negotiate the implementation of recommendations (Niessen and Reuchamps, 2022). | Goal: Deliberative outputs remain relevant, adaptable and useful as contexts shift.
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Implementable outputsActionability Facilitator, Templater Ability to produce outputs in immediately actionable forms (e.g. policies, budgets, AI constitutions, town plans etc.) Opportunity: High Urgency: Critical Capability: Adequate Consistency: Very variable Global: Poor | Process organizers create workflows that structure the development of outputs such that they’re implementable. Citizens’ assembly organizers create opportunities for experts and commissioning authorities to review draft outputs and comment on implementability and scope. Workflows are designed to support the templated development of outputs in required forms. The commissioning authority might provide requirements or guidelines for outputs to maximize their uptake (e.g., town plans, rates, functions) | Goal: Outputs from processes respect the relevant legal and institutional confines in which they are operating.
Goal: Outputs closely engage with key stakeholder concerns, perspectives and realities.
Goal: Outputs are presented in clear and precise language to enable translation to action.
Goal:Product Smart Templates (Card): System for helping ensure that the outputs of a task are in the right form, e.g., by evaluating content’s fit to a specified template and instruction, and giving feedback as comments, suggested edits, or through chat. Goal:Product Deliberative tool that allows large groups (1000+) to collaboratively author a cohesive document, with guarantees on the relative influence of each contributor. |
Deliberation
The extent to which decisions are considered and deliberative (rather than superficial and reactive).
To what extent are those involved: (1) able to (and supported to) move from shallower to deeper goals and values? (2) able to (and supported to) collaborate where necessary? (3) able to address issues within the available time?
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Facilitate deliberationProcess Completion Facilitator Ability to develop appropriate workflows and navigate mixed groups to successful outcomes. Opportunity: High Urgency: Critical Capability: Good Consistency: Variable Global: Adequate | Process organizers design process workflows and lead participants through them with varying degrees of involvement (light and heavy touch). Citizens’ assembly organizers have facilitation teams that lead the assembly members through a mostly predetermined workflow, focused on ensuring the overall task and outcomes are met within the allotted time. They do their best to be impartial while helping to maximize the processes’ efficacy. | Research Impact of AI facilitation on public perceptions (Jungherr and Rauchfleisch, 2025). Practice Facilitating Deliberation: A Practical Guide by MosaicLab Product Online tools to hold conversations between people (e.g. Stanford Online Deliberation Platform, Frankly, PSi). Product Online tools to help discussion in small groups, with active live cross-pollination between groups throughout (e.g. ThinkScape). | Goal: Use digital tools to enhance facilitation quality and capacity.
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Support collaborationSynergy Facilitator Ability to collaboratively work together to develop policies and other complex artefacts. Opportunity: High Urgency: Critical Capability: Adequate Consistency: Variable Global: Limited | Process organizers design process workflows that intentionally avoid any data conflicts or versioning issues with participant-produced information, while also creating space for the reconciliation of differing views. Citizens’ assembly organizers routinely combine small group deliberations with plenary reporting to divide work, refine and provide feedback as a group, and then act on that feedback in small groups. For example, one very common specific challenge is the reconciliation of multiple versions of a document, created by different subgroups. | Research PolicyPad: Editor supporting experts in collaboratively drafting policies (Feng et al., 2025) | Goal: Participants can efficiently write proposals in ways that support large group collaboration while identifying differences for reconciliation through deliberation.
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Enable reason-givingReflexivity Discussion Partner Ability to facilitate mutual understanding and reason-giving, including by supporting the development of individual critical thinking skills and preferences. Opportunity: High Urgency: Critical Capability: Adequate Consistency: Very variable Global: Limited | Process organizers design workflows that allow for structured individual reflection between moments of discussion or learning. Citizens’ assembly organizers design workflows that build social bonds between participants, before they’ve exchanged perspectives on the issue at hand, to help tackle cognitive biases or assumptions. They design individual reflection sessions and sometimes recommend asynchronous journaling to develop an individual's views further. They often facilitate epistemic skills-building exercises focused on identifying unconscious biases or training critical thinking, and reinforcing these exercises with reminders throughout the process. They also have a range of facilitation methods that create different settings or modes for expression, allowing participants to find a mode that suits them. | Experimental Practice Deliberation and participation monitoring and their visual representations from DemocracyNext and MIT’s Centre for Constructive Communications. Practice Epistemics Resources (MosaicLab Critical Thinking Overview, newDemocracy Critical Thinking Video, newDemocracy Unconscious Biases Video) Practice Legislative Theatre: Using Performance to Make Politics Practice The Graphic Facilitators Guide Practice Game Storming Practice Convivial Toolbox (3D Model Building where participants create physical representations of systems, processes, or future scenarios) | Goal: Participants are well equipped to engage critically with evidence and arguments.
Goal: Participants can critically reflect on their preferences in response to new information.
Goal: Participants from all backgrounds are supported to understand the arguments of others.
Goal: Participants from all backgrounds are supported to effectively express their views, and these are given fair consideration.
Goal: Reasons are effectively transmitted across individuals/groups.
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Localize participationIntelligibility Translator Ability to run processes in multiple languages and cultural contexts in real time and account for linguistic differences in the precise intent of outputs. Opportunity: High Urgency: Critical Capability: Limited Consistency: Weak Global: Limited | Process organizers use human interpretation when working with a small number of languages. Citizens’ assembly organizers will use human interpretation when financially feasible, otherwise rely on Google Translate for quick translation of documents. The European Commission’s Citizens’ Panels involve live human interpretation across 26 languages. | Research There has been incredible progress on automated real-time translation in the past several years (Stahlberg, 2020) Product Google Meet now does real-time audio translation between English and Spanish. Product Decidim has integrated DeepL Pro, so every comment appears instantly in each participant’s chosen language. Experimental Practice Google Translate can do a passable job of translating across an entire collective dialogue process (Konya, 2025) | Goal: Participants can fully engage in multilingual deliberation regardless of their native language or geographical location.
Goal: Translation is attentive to nuances and subtleties in communication.
Goal: Translation occurs in real time and integrates smoothly into the process.
Goal: Product Babelfish |
Navigate contextsContext Sensitivity Mediator Ability to facilitate tolerance, discussions and collaboration across divides (historical and ongoing). Opportunity: High Urgency: Critical Capability: Adequate Consistency: Good Global: Limited | Process organizers make adaptations to normal methods to account for added complexities. Citizens’ assembly organizers will make adaptations, such as not listing names on name badges, to disrupt ethnic profiling before social bonds can be built. They might also rotate the location of the venue to balance time spent in different regions or neighbourhoods. Facilitation teams might be intentionally representative of all sides of an issue or completely distinct. The process overall would spend more time building connections and prioritize hearing from everyone before moving through the workflow. | Experimental Practice Collective dialogues in difficult situations (Konya, 2025). Research Deliberative democracy in divided societies (e.g., Dryzek, 2005; O’Flynn and Caluwaerts, 2018). | Goal: Processes enable meaningful dialogue and deliberation across deep divisions.
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Robustness
The extent to which the process is robust to suboptimal conditions or adversarial or strategic behavior.
To what extent is the process or system vulnerable to: (1) suboptimal conditions or broken assumptions? (e.g., low turnout, larger power asymmetries) (2) strategic behavior and manipulation? (3) false claims? (e.g., of manipulation)
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Resist manipulationIntegrity Guarantor, Supervisor Ability to resist manipulation that would decrease trustworthiness, legitimacy or unfairly influence the outcome. Opportunity: High Urgency: High Capability: Adequate Consistency: Good Global: Limited | Process organizers anticipate vulnerabilities in processes and do their best to mitigate risk with countermeasures. Citizens’ assembly organizers design processes with an understanding of where manipulation is possible and more likely, and develop mitigating strategies, such as by reinforcing the epistemic capabilities of participants before interacting with new information, developing selection algorithms with manipulation resistance, and establishing governance protocols for impartiality of key actors. | Research Strategyproofness guarantees in voting mechanisms ensure participants cannot benefit from misrepresenting preferences (e.g., theoretical applications) (Satterthwaite, 1975) AI Research Adversarial testing for Generative AI develops methods to detect and prevent manipulation of AI-assisted deliberation tools. Research Strategic classification literature examines how actors modify behavior when being evaluated by algorithms (Hardt, 2015; Milli, 2019; Miller, 2020). Research Sortition algorithms with manipulation resistance (Flanigan, 2021; Baharav, 2024) | Goal: Manipulation attempts can be reliably detected and prevented across different stages of the assembly process.
Goal: Assembly designs are robust to both internal and external manipulation attempts.
Goal: Post-hoc verification can establish that outcomes were not unduly influenced.
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Maximize neutralityNeutral Verification Ability to increase, demonstrate, or measure the neutrality of key aspects of a process. Opportunity: High Urgency: Critical Capability: Adequate Consistency: Very variable Global: Poor | Process organizers seek to demonstrate their impartiality by creating governance procedures with strong incentives and review mechanisms. Citizens’ assembly organizers will hire external facilitation teams and commit to their independence through formal governance arrangements. They will allow external auditors or evaluators to review the process and monitor for bias. | Research Algorithmic fairness literature provides mathematical definitions and tests for different types of neutrality (e.g., demographic parity, equalized odds). (Kleinberg, 2016) Research Natural language processing tools to detect biases. (Recasens, 2013; Pryzant, 2020) Practice The French Convention Citoyenne’s uses multi-stakeholder oversight committees to verify neutrality of facilitation. Practice The French Convention Citoyenne pour le Climat published all expert presentations and methodological choices for public scrutiny. | Goal: Neutrality can be defined and measured across different assembly components.
Goal: Real-time monitoring and correction of neutrality violations is feasible.
Goal: Product "Neutrality dashboards" that provide real-time feedback to facilitators and organizers. |
Navigate conflictDe-escalation Mediator Ability to address, resolve and navigate conflict that emerges as a result of the process. Opportunity: High Urgency: Moderate Capability: Adequate Consistency: Very variable Global: Limited | Process organizers will isolate and address conflicting participants to mediate or resolve the issue. Citizens’ assembly organizers establish social connections early on and have participants self-write their code of conduct to build norms. Facilitators will monitor for the potential escalation of disagreements and proactively separate and mediate. | Research Deliberative democracy in divided societies (e.g., Dryzek, 2005; O’Flynn and Caluwaerts, 2018; Curato 2025) | Goal: Early warning systems can reliably detect emerging conflicts before escalation.
Goal: Conflict navigation preserves both participant dignity and deliberative quality.
Goal: Post-conflict repair mechanisms restore trust and collaborative capacity.
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Handle unexpectedResilient Stress tester, Crisis navigator Ability to withstand changing contexts and less-than-ideal conditions. Opportunity: High Urgency: Moderate Capability: Adequate Consistency: Very variable Global: Limited | Process organizers will understand the conditions under which their process breaks, adapting up until that point where possible. Citizens’ assembly organizers will have thresholds for estimating when it will not be possible for a process to meet required outcomes, or when conditions change and adaptations are required to retain process integrity, such as when a significant number of participants do not show up, skewing the representativeness and therefore legitimacy of the process. | Goal: Critical failure thresholds can be identified and monitored in real-time.
Goal: Adaptive protocols maintain legitimacy while responding to unexpected conditions.
Goal: Resilience can be built into assembly design from inception.
Goal: Hybrid human-AI systems can provide legitimate backup mechanisms.
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Legibility
The extent to which the processes and decisions are accessible, understandable, and verifiable.
To what extent is information (a) accessible, (b) understandable, (c) verifiable about the: (1) processes/ systems used to make decisions? (2) the execution of these processes? (3) decisions being made (4) reasons and inputs feeding into decisions?
Capability | Who & How They Do It | Existing Practice, Products and Research | Gaps |
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Inform less-involvedParascalability Experience communicator Ability to communicate the “deliberative journey” of a smaller group process to the broader population (especially critical when providing ways for a mass public to participate back with their feedback, perspectives, or direct power via referendums). Opportunity: High Urgency: High Capability: Adequate Consistency: Very variable Global: Limited | Process organizers communicate to the wider public through various media with a focus on conveying qualities that build trust in the process. Citizens’ assembly organizers provide insights into the experience through interviews with participants, asking them to reflect on the process without anticipating outcomes. The goal is to build buy-in to the legitimacy of the process without outcome affiliation biasing reactions. | Product Make.org Panoramic AI Product Cortico Conversation Library Practice CESE Communications Team (YouTube, Instagram, Website) Research French Citizens Convention on Climate, in which the general public were quite sceptical of the process, albeit this was because some thought that the government would just cherry pick what they wanted (Giraudet et al., 2022) | Goal: Non-participating people understand and buy into the process.
Goal: Non-participating people can monitor the process.
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Ensure transparencyTransparency Observer Ability for the process to be open to the public (where possible given privacy considerations). Opportunity: Moderate Urgency: Moderate Capability: Adequate Consistency: Variable Global: Limited | Process organizers determine their openness to observation and the extent to which they will make process documentation public. Citizens’ assembly organizers allow public observers under reasonable conditions of distance and non-involvement. Items like background documents, speaker lists, agendas, final outputs and commissioning authority response documents are usually public. Governance processes may involve independent guarantors witnessing key ‘closed room’ decisions. | Practice Five lessons from the College of Guarantors of the French Citizens’ Convention on the End of Life | Goal: The use of digital tools is as transparent as possible.
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Make verifiableProof Verifier Ability for integrity of the process to be verified and audited. Opportunity: Moderate Urgency: Moderate Capability: Limited Consistency: Limited Global: Limited | Process organizers key details are made directly observable by auditors. Citizens’ assembly organizers demonstrate selection processes, allow independent observation for key process details and in some cases record or document discussions for note taking or publication later on. | Goal: Key process details are able to be independently verified.
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